As we all know that printers are an important entity so when it stops working for some reason, the situation can be irritating. However, sometimes users claim that they face a situation where their HP printer prints blank pages.
No matter what they do, the printer keeps doing the same thing. This also hampers or stops any important work they were performing. Although the causes behind it can be diverse, it can be fixed very easily. To know-how, let’s take a deep look into the guide mentioned below and there you will also get solutions to get rid of this HP printer printing black pages issue.
Why is HP Printer Printing Blank Pages?
Before moving to its solutions, you need to get a clear idea regarding the cause behind such scenarios. Hence, let’s take a brief into some of the reasons that might be responsible for this problem.
- Outdated printer driver
- Vacant ink cartridges
- Corrupted file
- Clogged ink cartridges
- Incorrect paper size
How to Fix HP Printer that Prints Blank Pages?
The very first thing that you should try is to shut down your printer by pressing the power button and restart it to check if the issue resolved. However, if the issue still persists, then you need to follow the solutions mentioned below and check which one works for you.
Solution 1: Update the Printer Driver
As mentioned earlier, this scenario can occur if the printer driver is outdated. Hence, in such a case, you need to update it by following the steps given below.
- Go to Start and then click on the Control Panel.
- From there, select “Hardware and Sound” and then click on “Device Manager”.There you will find a list of hardware.
- Click on “Printer” and then right-click on your printer for an update. Select “Update Driver” from the list.
- Select from the option, if you want to update the driver manually or automatically. It is better to choose automatically.
- If you are unable to find any driver on Windows, navigate to the official website of the manufacturer and update the driver from there.
Solution 2: Monitor the Ink Cartridges
There are chances that you are facing such an issue because the ink cartridges are vacant. Hence, make sure to check its levels and replace it if necessary. To do so, check the estimated ink levels by following the steps provided below.
- Insert a white A4 size paper within the printer and then press the Setup button of the Control Panel.
- Use arrows to select Tools>Ok
- Again, use the arrows to select the Estimated Ink levels and then press the Ok button.
- If any of the cartridges show a low ink level, replace it by following the next solution.
Moreover, if there is an accumulation of ink within the cartridges, then there are chances that it has blocked it and now the printer is printing blank pages. In such cases, just clean the cartridges nicely with a cloth and alcohol, then check if the issue is resolved.
Solution 3: Remove the Ink Cartridge and Install it Again
There are chances that you might be confronting this issue because of any corrupted or problematic ink cartridges. Hence, it is better to eliminate the ink cartridge that is defective and reinstall it consecutively.
Here is how you can remove and install ink cartridges from the printer again.
- Keep your printer on and remove the printer cover. Once the cartridge comes to its replacement position, press the old cartridge and remove it from the carriage.
- Unpack the new ink cartridges and eliminate the tape from it. Insert the carriage inside unless it makes a click like sound.
- Once done, shut the cover of the printer.
Solution 4: Run Windows Troubleshooter
Many times the problem can be correlated with any problem of the printer. Thus, in such scenarios, it is recommended to run the Windows troubleshooter by following the steps given below.
- Press the Windows key and type troubleshooting within the search bar.
- Go to Troubleshooting Settings and then click on Printer. Select “Run the troubleshooter” option.
- Once the process gets accomplished, print a page and check if it’s printing correctly or not.
Solution 5: Restore Printer Spooler Service
There are chances that you are encountering this issue due to any corrupted system files. Thus, in such cases, you need to restore the Printer spooler service files and check if the problem resolves. You can do so by following the steps mentioned below.
- Press the Windows key and type services within the search bar.
- Go to Services and double click on Printer spooler. Again, click on Stop>Ok.
- Press Windows and E keys together to launch the File Explorer and navigate to the location provided below
- Remove the files from the folder and then press the Windows key again. Type services within the search bar and select it consecutively.
- Look for Printer Spooler and double click on it. Click on Start and check if the Startup type is set to Automatic. If not, then make sure to do so and click the Ok button.
- Print the page and see if the issue is resolved or not.
Solution 6: Insert the Correct Paper Size
Also, the users might confront this problem if the printer paper inserted by you is not of the correct size. This can be implemented easily by just navigating the printer settings or print preview. Once there, check if the correct paper size is selected or not. If it is not, make sure to customize it accordingly and check if the issue is resolved.
Solution 7: Uninstall and Reinstall the Printer
Lastly, if none of the solutions works for you, uninstall the printer by following the steps provided below.
- Unplug any connections between the printer and the PC.
- Go to Start and click on “Device and Printers”/
- Look for the HP printer and right-click on it. Select “Remove device” from the options.
Install the printer again by inserting the installation disc and following the prompts appearing on the screen.
So these were some of the solutions following which your printer will not print blank pages anymore.